Nationally Certified Residential Appliance Repair
Factor Appliance repair is a locally owned, quality in-home appliance repair company. We are nationally certified and located in Rockville MD. We provide estimates on-site, prior to any repair and our trip charge is waived if the repair is decided upon. Our trip fee which is $80, will only be charged if you decide not to proceed with the repair. We give a full 90 days warranty on all parts and labor of our appliance repair service.
We offer major in-home residential appliance repair to homeowners within Montgomery Co MD. We can service your refrigerator, freezer, icemaker, oven, stove, range, cooktop, wall-oven, dishwasher, washing machine and dryer. We offer appliance repair service daily in Montgomery Co MD for Rockville, Potomac, Germantown, Clarksburg, Gaithersburg, Bethesda, Chevy Chase, Kensington, Olney, Silver Spring etc
Please note the following :
We do not service any Washing Machine that has a Clothes Dryer on top of it, this is also the case if you unstack them yourself. This is due to liability reasons and the fact that we can only send one technician on each job. We also do not service any Microwaves, Vent Hoods, Downdrafts, Garbage Disposals, HVAC, Dehumidifiers, Freestanding ice machines, Wine Coolers, Water Heaters, Vacuum Cleaners or any small kitchen appliances.
We provide parts during our repair service but if you just need to purchase appliance parts and do not require service, we recommend 'Tribles' of Rockville.
We work on certain brands and manufactures, please find a list of the brands that we service below. We also cannot work on any appliances that have been disassembled or tampered with prior to our arrival.
We do not service in-warranty or insured appliances. We recommend contacting the manufacturer directly for all in-warranty repairs, this number can be located in your owners manual. We recommend calling your insurance provider directly if your appliance is under any type of insurance coverage.
We focus on four specific areas of your overall appliance repair experience -
1) On time, every time
We attempt to provide service as soon as possible and we work to fit your schedule, for your appliance repair needs. We offer 90 minute arrival time windows, which prevents you waiting around for our repair person to arrive. Most major service providers offer a 4 hour time window.
2) Fully stocked inventory
Factor Appliance strive to repair your product on the first visit or as soon as is reasonably possible. We currently repair 90% of our service calls on our first repair visit, which actually beats the industry average. We are conveniently located in Rockville MD and deal with multiple suppliers and manufacturers.
3) Cost cutters
Transparent pricing. No hidden or sudden price hikes - We price our labor from the Major Appliance Job Rate Guide aka the "Appliance Blue Book" this product is also known as MASPG - The Major Appliance Service National Price Guide. An estimate will be provided prior to any repair, we waive the $80 trip charge if you decide to go ahead with the repair.
4) Careful does it!
Floor slides for those hardwood floors and shoe covers for those rainy days. Factor Appliance take the utmost care in your home on every service call. We appreciate being invited into your living space to provide service, and respect your property all the way right through the repair.
WHO WE SERVICE:
Admiral - Amana - Electrolux - Frigidaire - GE - Gladiator - Hotpoint - Inglis - Jenn Air - Kenmore - Kitchenaid - LG - Magic Chef - Maytag - Roper - Samsung - Sub Zero - Whirlpool
WHERE WE SERVICE:
Maryland - Montgomery County
Rockville, Aspen Hill, Wheaton, Glenmont, North Potomac, Gaithersburg, Washington Grove, Bethesda, Damascus, Derwood, Darnestown, Potomac, Silver Spring, Garrett Park, Montgomery Village, Takoma Park, North Bethesda, Kensington, Olney, Sandy Spring, Ashton, Burtonsville, Spencerville, Poolesville, Barnesville, Beallsville, Dickerson, Boyds, Cabin John, Brookeville, Chevy Chase, Germantown, Clarksburg, Glen Echo
20850, 20851, 20852, 20853, 20854, 20855, 20812, 20814, 20815, 20816, 20817, 20818, 20832, 20833, 20874, 20871, 20876, 20877, 20878, 20879, 20882, 20886, 20901, 20902, 20903, 20904, 20905, 20906, 20910, 20912, 20895, 20896, 20837, 20838, 20839, 20841, 20842, 20860, 20861, 20866, 20868 and more!
WHAT WE SERVICE:
In-home appliance repair - Laundry
Washer repair, Dryer repair and Duct cleaning
In-home appliance repair - Refrigeration
Refrigerator, Freezer repair and Ice-maker repair
In-home appliance repair - Cooking
Stove, Range, Wall-Oven, Cooktop and Oven repair
In-home appliance repair - Dishwasher