With locations in Rockville MD and Washington DC, we can service your refrigerator, freezer, icemaker, oven, stove, range, cooktop, microwave, wall-oven, dishwasher, garbage disposal, washing machine and dryer
In-home Residential Appliance Repair
Factor Appliance repair is a locally owned, quality appliance repair company. With locations in Rockville MD and Washington DC, we offer major in-home residential appliance repair within Washington DC and Montgomery Co MD. Estimates are given prior to repair and our trip charge of $80 is waived, if the repair is decided upon. We give a full 90 days warranty on all parts and labor of our appliance repair service.
Please note the following :
We do not service any HVAC, Dehumidifiers or Stacked Laundry units.
We do not sell parts, unless we provide these parts during our repair service. If you need to purchase parts and do not require service, we recommend Tribles Inc. in Rockville. Due to our 90 day guarantee on our parts and service, we cannot install parts for you unless we provide them.
We do not service in-warranty or insured appliances. We recommend contacting the manufacturer directly for all in-warranty repairs, this number can be located in your owners manual. We recommend calling your insurance provider directly if your appliance is under any type of insurance coverage.
We focus on four specific areas of your overall appliance repair experience -
1) On time, every time
We attempt to provide service as soon as possible and we work to fit your schedule, for your appliance repair needs. We offer 2 hour time windows, which prevents you waiting around for our repair person to arrive. Most major service providers offer a 4 hour time window.
2) Fully stocked inventory
Factor Appliance strive to repair your product on the first visit or as soon as is reasonably possible. We currently repair 90% of our service calls on our first repair visit, which actually beats the industry average. We are conveniently located in Rockville MD, and deal with multiple suppliers and manufacturers.
3) Cost cutters
Transparent pricing. No hidden or sudden price hikes - We price our labor from the Major Appliance Job Rate Guide aka the "Appliance Blue Book" this product is also known as MASPG - The Major Appliance Service National Price Guide. An estimate will be provided prior to any repair, we waive the $80 trip charge if you decide to go ahead with the repair.
4) Careful does it!
Floor slides for those hardwood floors and shoe covers for those rainy days. Factor Appliance take the utmost care in your home on every service call. We appreciate being invited into your living space to provide service, and respect your property all the way right through the repair.
WHO WE SERVICE:
Admiral - Amana - Badger - Electrolux - Frigidaire - GE - Gladiator - Hotpoint - Inglis - Jenn Air - Kenmore - Kitchenaid - LG - Magic Chef - Maytag - Roper - Samsung - Sub Zero - Whirlpool
WHERE WE SERVICE:
Maryland - Montgomery County
Rockville, North Potomac, Gaithersburg, Washington Grove, Bethesda, Damascus, Derwood, Darnestown, Potomac, Silver Spring, Garrett Park, Montgomery Village, Takoma Park, North Bethesda, Kensington, Olney, Sandy Spring, Ashton, Burtonsville, Spencerville, Poolesville, Barnesville, Beallsville, Dickerson, Boyds, Cabin John, Brookeville, Chevy Chase, Germantown, Clarksburg, Glen Echo
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