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Industry Awards

Angie's List Super Service Award winner 2013, 2014, 2015, 2016, 2017, 2018

Appliance repair 'Best of Rockville' winner for 2013, 2014, 2015, 2016, 2017

Best of Home Advisor Award for 2013

Talk of the town customer satisfaction winner 2013, 2014, 2015, 2016, 2017


"Came on time, had part on truck, answered all my questions, knowledgeable, friendly, in and out for under $200.00"

Mike in Kensington for a Gas Range repair

"Excellent service, I"m so glad I used them. Fast, early, clean and efficient! I hope I don't have appliance problems in the future, but if I do, Factor Appliance is the first team I'll call! I highly recommend them!"

Olympia in Silver Spring for a Refrigerator repair

"He showed up the same day and did a great job."

Levent in Clarksville for a Refrigerator repair

"The service tech showed up on time, was polite and friendly. He identified and fixed the problem promptly."

Robert in Bethesda for a Refrigerator repair

"The service person showed up when promised and came through with all that was agreed upon. Was thankful to not have to buy another refrigerator. I would recommend them to friends and family."

Candice in Germantown for a Refrigerator repair

"Very honest, reasonable price, and quick service. Showed up within hours of calling."

Tricia in Potomac for a Washer repair

"Service was excellent, repair man was honest and helpful. My dryer was so defunkt it was not worth fixing, so no repair was needed, but I will DEFINITELY use Factor Appliance for any future repairs"

Jill in Rockville for a Dryer repair

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